Effective Date: February 5, 2026
We aim to keep our pricing and policies clear.
1) Digital Courses (Self-Paced)
Because digital content can be accessed immediately, course purchases are generally non-refundable once access is delivered.
Exception: If you experience a technical issue that prevents access and we cannot resolve it, we may issue a refund after review.
2) Guided Learning Sessions (If You Offer Them)
If you purchase a scheduled guided learning session:
- Cancel/reschedule: Allowed up to 24 hours before the appointment time.
- Late cancellations or no-shows: May not be refundable.
- If we must cancel: You’ll be offered a reschedule or a full refund.
3) How to Request a Refund
Email us with:
- Your name
- Order email/receipt details
- Reason for request
Email: billing@iprinteractive.com (or info@iprinteractive.com)
4) Processing Time
Approved refunds are typically processed back to the original payment method. Timing depends on your bank/payment provider.